Destiny-Patrons

. You can stop students from putting holds on your books by: This will prevent others from putting holds on your books!
 * __How can I keep students from other buildings putting holds on books?__**
 * Back Office
 * Site Configuration
 * Circulation
 * Uncheck the first box “allow library materials to circulate to all patrons in the district”
 * __What if I cannot find a patron name?__**
 * Check your Merge File (see below)
 * Destiny is set to update every night new students
 * There is still an issue with Teachers signing into Destiny. You will need to add their user name on case by case basis. Library Aides do not have access at this level.
 * Back Office
 * Manage Patron
 * Find teacher's name
 * Edit
 * add DASD user name to user name text box
 * Leave password blank
 * Save

__**How will the direct links to the card catalog on our school homepages be changed?**__ Is this a support desk issue for each individual school to submit? Will someone at the district level take care of all schools? In the past Pat McGlone had to be contacted to modify that right column on our homepage, so do we start with her? Also, can we had shortcuts on our desktops in the library as we had in the past? Kathy N. put in a ticket last week to have the links updated. You can create your own shortcut at the circulation desk. If you cannot create a shortcut on the desktops and you need them, put in a ticket. At the high school level, it is in the student's Favorites pull down menu.
 * __How Do I Merge Duplicate Patrons?__**
 * Back Office
 * Update Patrons
 * Merge Duplicates (right hand tab)
 * Click on "Find Possible Duplicate Records"
 * Search - you will receive an alphabetical list of names
 * Click on "show more" to the right of the name
 * LOOK AT DISTRICT ID# to make sure that it is a duplicate and not 2 patrons with the same name!
 * If duplicate, choose "duplicated patron" for EACH name
 * Choose preferred record - now the correct school
 * Click on Merge at top of page
 * Green Arrow will return you to start the process for next patron
 * If unclear, call Kathy N. ext #7512
 * __Why can't the library aide sign-in?__**
 * Make sure you have added her (see above for adding teachers)
 * NOTE - the library aide will need to add her DASD password and confirm it
 * SAVE
 * If you cannot find your aide's name by searching- call Joan, the aide may not have an account


 * How to display NOTES on patron screen: (km)**
 * 1) Go to Patron Status
 * 2) Type in student's name
 * 3) Scroll to bottom of screen to NOTES
 * 4) Add or Edit note
 * 5) Check off box "Display this note whenever the patron's information is accessed"
 * 6) Save note
 * 7) Red box with note will appear at the top of this student's check out screen

__**Can you change the font size or paper layout in NOTICES?**__ The answer is "no." I contacted Technical Support and they said WYSIWYG (what you see is what you get) = direct quote. We are trying to use 4 notices/sheet to save on paper and the font size is very difficult to read.